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Cancelled flight? When you're owed a cash refund (US, 2026)
If a US airline cancels your flight or significantly changes it and you decline the rebooking, you're owed a full cash refund to your original payment method, not a voucher. Refunds to credit cards are due within seven business days.
Last checked October 2026. This is general information, not legal advice. Rules apply to flights to, from, and within the US.
| Cancelled flight, you decline rebooking | Full cash refund |
|---|---|
| Significant change (3+ hours domestic, 6+ hours international) | Full cash refund if you decline |
| Other significant changes | Different airport, added connection, or a cabin downgrade can count |
| Refund deadline | 7 business days for credit cards, 20 calendar days for other payments |
| Covers | Flights to, from, and within the US, including budget airlines |
How to get your money back
- Don't tap "accept travel credit" or rebook if you want cash. Accepting an alternative can end your refund right.
- Ask for a refund in writing through the airline's refund form or app, and save the confirmation.
- Refunds should include taxes, fees, and extras you paid for but couldn't use, like seats or bags.
- If the airline won't pay, file a complaint with the US Department of Transportation.
What this rule doesn't do
It's a refund, not compensation. US law doesn't require airlines to pay you extra for a delay or cancellation. Some airlines promise meals or hotels for problems they cause; check the DOT airline customer service dashboard.
Quick answers
- Do I get a refund if my flight is cancelled?
- Yes, if you choose not to take the airline's alternative. You're owed a full cash refund to your original payment method.
- Can an airline give me a voucher instead of a refund?
- Only if you agree to it. You can decline the voucher and ask for cash.
- How long does an airline have to refund me?
- Seven business days for credit card purchases and 20 calendar days for other payment methods.
Sources: US DOT: Refunds, File a DOT complaint.
More: Flight delays, Bumped from a flight, Lost or delayed bag.
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