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Lost or delayed bag? What to do and what you're owed (US, 2026)

Report a missing bag before you leave the airport. If a checked bag on a domestic flight is delayed more than 12 hours, you're owed a refund of the bag fee, and airlines can be liable for up to $4,700 per passenger for lost, damaged, or delayed bags on domestic flights.

Last checked October 2026. This is general information, not legal advice. Rules apply to flights to, from, and within the US.

First stepFile a report at the airport before you leave
Bag fee refundOwed if a domestic bag is delayed more than 12 hours
Airline liability (domestic)Up to $4,700 per passenger
Reasonable expensesAirlines must cover reasonable costs while your bag is delayed
International flightsDifferent limits under the Montreal Convention

Step by step

Quick answers

What do I do if the airline loses my bag?
File a report at the airport before you leave, keep a copy, and save receipts for necessary purchases while you wait.
Do I get my bag fee back if my bag is late?
Yes, on a domestic flight if your checked bag is delayed more than 12 hours.
How much will an airline pay for a lost bag?
On domestic flights, airlines can be liable for up to $4,700 per passenger for lost, damaged, or delayed baggage.

Sources: US DOT: Mishandled baggage, US DOT: Refunds.

More: Cancelled flight refund, Flight delays, Bumped from a flight.

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